Refund policy

Return & Refund Policy

Thank you for shopping at Wagon Wonder. If you are not entirely satisfied with your purchase, we are here to help.

Return Window & Eligibility

  • You have 7 days after receiving your item to request a return.

  • To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging.

  • A receipt or proof of purchase is required to process your return.

Non-Returnable Items & Exceptions Certain items cannot be returned:

  • Items that have been used, assembled, or damaged after delivery.

  • Items without original packaging or missing accessories.

  • Perishable goods (such as food, flowers, or plants) and personal care goods (such as beauty products).

  • Custom or personalized products.

  • Hazardous materials, flammable liquids, or gases.

  • Sale items or gift cards.

Damaged, Defective, or Incorrect Items Please inspect your order upon reception. If your item is defective, damaged, or incorrect, please contact us within 48 hours of delivery at support@wagonwonder.com or +91 7011523290 with photo proof. We will evaluate the issue and arrange a replacement or full refund at no extra cost.

How to Initiate a Return

  1. Send an email to support@wagonwonder.com with your order number, receipt, and reason for return.

  2. Our customer support team will evaluate your request within 24–48 hours.

  3. If your return is accepted, we will send you a return shipping label and detailed instructions on how and where to send your package.

  4. Pack the item securely and ship it to our official return address below:

Return Address:

Company Name: Wagon Wonder

Address: MU 2, Block 72, SF 1, Near Ghodi Bachheda,

Greater Noida, G. B. Nagar, Uttar Pradesh – 201310

Contact Number: +91 7011523290

Note: Items sent back to us without prior return approval will not be accepted.

Exchanges We offer direct exchanges for defective or incorrectly shipped items. Please report any such issue within 48 hours of delivery. For standard product exchanges, the fastest method is to return the original item for a refund and place a new order online once accepted.

Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be automatically processed back to your original payment method within 5 to 7 business days.

  • If more than 15 business days have passed since your return approval and you have not received your refund, please reach out to us at support@wagonwonder.com.